1. ¿About us?
We are Cokette Style, S.L we treat your personal data and we are responsible for the treatment of all the data you share with us. Cokette Style, S.L. is a company that currently operates in Spain, our activity is retailing, we sell women cloths and apparel of different brands. Mailing address: Calle Borrell, 49 2-3, 08172, Sant Cugat del Vallés, Barcelona, Spain. We are responsible for the treatment of your data, this means that we regulate and we are accountable for the treatment and protection of your personal data.
2. What is the purpose of using your data?
Depending on the products, services or functionalities that you want to enjoy at any time, we will need to process some of your personal data, which in general will be, depending on the case, the following: your identifying data (for example, your name, surname, language and country from the one that you interact with us, contact data, etc); economic and transactional information (for example, your payment or card information, information about your purchases, orders, returns, etc.) connection data geolocation and navigation (in case you interact with us from your mobile, for example) commercial information (for example, if you are subscribed to our newsletter), information about your tastes and preferences.
Remember that, when we ask you to fill in your personal data to give you access to some functionality or service of the Platform, we will mark some fields as obligatory, since they are data that we need to be able to provide the service or give you access to the functionality in question. Please bear in mind that if you decide not to provide us with this information, you may not be able to complete your registration as a user or that you can not enjoy those services or features. Depending on how you interact with our Platform, we will treat your personal data for the following purposes: - To manage your registration as a user of the Platform. In case you decide to register as a user in our Platform, we need to process your data to identify you as a user of the same and give you access to its different functionalities, products and services that are available to you as a registered user. You can cancel your registered user account by contacting us through Customer Service. - For the development, fulfillment and execution of the contract of sale or services that you have contracted with Us in the Platform. This purpose includes the processing of your data to, mainly: Contact you in relation to updates or informative communications related to the features, products or services contracted, including the sending of quality surveys on the products or services provided. - Manage the payment of the products you buy, regardless of the means of payment used. For example: if when you buy one of our products through the Web you choose to activate the functionality of saving your card data for future purchases, we need to process the indicated data for the activation and development of said functionality. The consent for the activation of this functionality allows your self-completed payment data to appear in subsequent purchases so that you do not have to re-enter them in each new process, and they will be valid and valid for subsequent purchases. You can modify or delete your cards at any time through the section corresponding to the payment information, or from your user account registered on the Web of Cokette Style, S.L. Activate the necessary mechanisms in order to prevent potential fraud against you and against us during the purchase process. If we consider that the transaction may be fraudulent, this treatment may result in the blocking of the transaction. Manage possible changes once you have made a purchase and manage requests for information on the availability of clothing, product reservations through the web. For billing purposes and to put at your disposal the tickets and invoices for purchases you have made on our website. To meet the requests or requests you make through the Customer Service channel We only treat personal data that is strictly necessary to manage or resolve your request or request. For marketing purposes: This purpose includes the processing of your data for, mainly: - Subscriptions to our Newsletter, we will treat your personal data to manage your subscriptions, including the sending of personalized information about our products. You can unsubscribe from the Newsletter at any time. - Carry out promotional actions. Usability and quality analysis to improve our services through surveys in order to know the degree of satisfaction of our customers and users and detect areas where we can improve.
3 Is the use of your data legal?
The treatment of your data is necessary for the execution of the terms that regulate the use of the website. In other words, in order for you to register as a user on the web, we need to process your personal data, otherwise we could not manage your registration. In the event that you choose to use the access or login through a social network, the reason why we are entitled to treat your data is the consent you give at the time of authorizing the transfer of your data from the social network. Development, compliance and execution of the contract of sale or services: The processing of your data is necessary for the execution of the contract of sale or service provision that links us to you. It is possible that some data processing associated with the purchase process is activated only because you request it or authorize us, such as the storage of payment data (card) for future purchases or the processing of data necessary to scan the tickets. of purchase or to inform you of the availability of our products. In these cases, the basis on which we treat your data is your own consent. We believe that we have a legitimate interest to perform the necessary checks to detect and prevent possible fraud when you make a purchase. We understand that the treatment of this data is positive for all parties involved when the payment of a purchase occurs and in particular for you because it allows us to put measures to protect against fraud attempts made by third parties.
4. What is the storage time of your data?
The period of conservation of your data will depend on the purposes for which we treat them, as explained below: a. Manage your registration as a user of the Platform, customer service: We will treat your data during the time you maintain the status of registered user (that is, until you decide to unsubscribe). b. Development, fulfillment and execution of the sales contract or services. We will treat your data for the time necessary to manage the purchase of the products or services you have purchased, including possible returns, complaints or claims associated with the purchase of the particular product or service. In some occasions, we will only treat the data until the moment you decide, as is the case of the payment data (card) that you have requested to store for possible future purchases. Regardless of whether we treat your data for the time strictly necessary to comply with the corresponding purpose, we will keep them afterwards duly stored and protected during the time in which responsibilities arising from the treatment may arise, in compliance with current regulations at all times. Once the possible actions are prescribed in each case, we will proceed to the deletion of the personal data.
5. Is it possible that we share your data?
To fulfill the purposes indicated in this Privacy and Cookies Policy, it is necessary that we give access to your personal data to Cokette Style and to third parties that provide us with support in the services we offer you, namely: - Financial entities - Technology service providers - Suppliers and collaborators of logistics, transport and delivery services We inform you that we transfer your data with adequate guarantees and always keeping the security of your data.
6. Do you know your rights?
We are committed to respect the confidentiality of your personal data and to guarantee the exercise of your rights. The Corresponsables have agreed that you can exercise them without cost by writing an email to an email address firstname.lastname@example.org, implement indicating the reason for your request and the right you want to exercise. In case we consider it necessary to identify you, we may request a copy of a document proving your identity. You have the right to: - Ask us for access to the data that we have about you. We remind you that if you are a registered user in the Cokette Style you can also check this information in the section corresponding to your personal data. - Ask us to rectify the data we already have. Remember that if you are a registered user of the Platform you can also access the section corresponding to your personal data in your account to modify or update your personal data. Anyway, keep in mind that, by actively providing your personal data by any means, you guarantee that they are true and accurate and you agree to notify us of any changes or modifications to them. Any loss or damage caused to the Platform or to the person in charge of the Platform or to any third party due to a communication of erroneous, inaccurate or incomplete information in the registration forms, will be the sole responsibility of the user. Please remember that as a general rule you should only provide your own personal data, not those of third parties, except as permitted in this Privacy and Cookies Policy. - Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we need to treat them as we have informed you above, or in which we no longer have the legitimacy to do so. - Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or keep them beyond the time necessary when you need it. If you have given us your consent to the processing of your data for any purpose, you also have the right to withdraw it at any time. When our legitimacy for the processing of your data is your consent or the execution of the contract you will also have the right to request the portability of your personal data. This means that you will be entitled to receive the personal data that you have given us in a structured format, commonly used and readable by a machine, in order to transmit it directly to another entity, provided that it is technically possible. On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to oppose the processing of your data. - Finally, we inform you of your right to submit a claim to the relevant data protection control authority, in particular, before the Spanish Data Protection Agency: (https://www.agpd.es/portalwebAGPD /indexidesidphp.php).